Privacy Policy for The Well

The Well (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.thewellstudio.ie, or interact with us in person or online.

If you do not agree with the terms of this Privacy Policy, please do not access the site or provide us with your information.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide to Us:

• Name

• Email address

• Phone number

• Date of birth

• Billing and payment information

• Health and fitness information (where required for personalised programs, class suitability, or wellness treatments)

b. Information Automatically Collected:
When you visit our website, we may automatically collect:

• IP address

• Browser type

• Pages viewed

• Time spent on the site

• Referring URL

We use cookies and similar technologies to improve your experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Providing fitness, wellness, and recovery services, including classes, treatments, and open gym access

• Personalising your experience with The Well

• Communicating with you about promotions, updates, or events

• Processing payments and managing bookings

• Ensuring the security and functionality of our website and booking platforms

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information:

• With trusted service providers (e.g., booking platforms, payment processors, email marketing systems)

• To comply with legal obligations or protect our rights

• With your consent

4. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information

• Object to or restrict processing

• Withdraw consent where applicable

To exercise these rights, contact us at susan@thewellstudio.ie.

6. Security

We implement appropriate technical and organisational measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their privacy policies separately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The Well
Email: susan@thewellstudio.ie

​